Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Great location
Small rooms
Limited dining options
7.2/10
Very good
Rooms
7.3
Location
8.7
Service
9.0
Dining
7.3
Guest reviews
7.2/10
based on 7 reviews
4.5/5
based on 301 reviews
8.8
8.8/10 based on 1163 reviews
#8 of 51 hotels in Baden-Baden based on Tripadvisor
Joel
United States,
May
2024
9.0/10
Staying in one of the adjacent buildings was not a problem at all; the rooms were big, very clean, and had amazing tall windows overlooking the garden, which made the experience still beautiful. However, the dining experience could have been more elaborate given the hotel's standing. The service was wonderful, with staff able to provide useful sightseeing tips and being genuinely kind and highly professional.
Rooms
9.0
The rooms in the adjacent buildings were big, very clean, and amazing with tall windows overlooking the garden; still beautiful.
Service
9.0
The service was wonderful; staff provided useful sightseeing tips and were genuinely kind and highly professional.
Location
10.0
The hotel is ideally located on a quiet street near the center, within walking distance to anything you'd want to see in Baden Baden.
Dining
8.0
The dining was ample and delicious, to go for breakfast, served on the terrace, fit for royalty.
Facilities
9.0
The facilities were great, offering room service, car hire, dry cleaning, housekeeping, laundry, and more, making the stay convenient and comfortable.
Al
United States,
March
2024
7.8/10
I had a mixed experience at this hotel. The rooms were big and very clean but felt exceedingly warm and stuffy at times. The Art Deco-style was a nice touch, although the room was not in the main building but in one of the adjacent buildings.
Rooms
7.0
I found the rooms to be spacious and spotlessly clean. However, they tended to get too warm and stuffy, which could be uncomfortable. The Art Deco-style decor added a touch of elegance, but it was a bit inconvenient that my room was in one of the adjacent buildings.
Service
9.0
The service was top-notch. The staff members were not only helpful but also fun to chat with. They served us on the terrace, the bed was comfortable, and the decor had a royal feel to it. Everyone from the front desk to the housekeeping was wonderful, providing useful tips and ensuring a pleasant stay.
Location
8.0
The location of this hotel was excellent. Despite some noise from fellow guests that affected my sleep, it was still a prime spot in Baden-Baden, just a short walk from the spas and the town center. The proximity to shops, restaurants, and the picturesque Lichtentaler Allee made it a great base for exploring.
Dining
7.0
The dining experience was good, though there was room for improvement. The beautiful dining room set the stage for delicious meals with plenty of variety. I particularly enjoyed the fried fish. However, there was potential to elevate the dining experience further.
Facilities
The hotel offered a range of facilities to enhance the stay, from room service to car hire. While the amenities were plentiful, there was a slight room for enhancement to truly excel in this area.
Horace
United States,
November
2023
7.6/10
I had a mixed experience at the hotel. The rooms weren't the most spacious or comfortable, but they offered a beautiful view overlooking the garden. The service, however, was top-notch, with attentive staff who went out of their way to make our stay memorable. The location was peaceful and ideal for exploring the city, but the dining options left something to be desired.
Rooms
6.0
The rooms, although small and not very comfortable, had a gorgeous view with tall windows overlooking the garden.
Service
9.0
The service was wonderful, from the housekeeping to the waiting staff and front desk. The staff even remembered our names and provided excellent service, such as offering us lagers upon arrival and recommending dining options at their sister hotel nearby.
Location
8.0
The location was peaceful and serene, situated in the heart of a lovely city. It was close to pedestrian streets, parks, and within walking distance to all the attractions in Baden Baden.
Dining
7.0
The dining experience was welcoming and tasty, with stylish events and a good selection of afternoon tea and wine. However, the breakfast presentation could have been improved.
Facilities
8.0
The hotel offered a range of facilities and services, making our stay convenient and enjoyable.